shipping & returns

All orders are shipped from Australia with AusPost

 

International Shipping - Available with AusPost

 

Pre-Orders

Allow 2-3 weeks processing time from place of order.

 

Order Processing Time

All orders are processed within 5 - 7 business days.

Orders are not shipped on weekends or public holidays

If we are experiencing a high volume of orders, processes may be delayed by a few days.

Please allow additional days in transit for delivery.

We will contact you via email if there is a significant delay in the shipment of your order.

 Damaged Parcels

If your package or product arrives damaged, please contact us within 7 days of receiving it. We will offer you an exchange where possible or a full refund after we have received confirmation of the damaged product. E.g. Photo.
Any change of mind purchases will need to be sent back and if exchanged for another item, returned at the cost of the customer.