Shipping policy

International Shipping

We now ship to these international countries:

  • USA & Canada
  • New Zealand
  • UK & Ireland


Order Processing Time

All orders are processed within 3 - 5 business days.

Orders are not shipped on weekends or public holidays

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Please allow additional days in transit for delivery.

We will contact you via email if there is a significant delay in the shipment of your order.


Damaged Parcels

If your package arrives damaged, we will offer you an exchange where possible or a full refund after we have received confirmation of the damaged product. E.g. Photo.

COVID - 19 & Flood Affected Areas

Due to COVID-19 and the NSW & QLD floods, there may be delays in your order. We ask for your patience as we deal with much slower than usual delivery times.