Shipping policy
International Shipping
We now ship to these international countries:
- USA & Canada
- New Zealand
- UK & Ireland
Order Processing Time
All orders are processed within 3 - 5 business days.
Orders are not shipped on weekends or public holidays
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery.
We will contact you via email if there is a significant delay in the shipment of your order.
Damaged Parcels
If your package arrives damaged, we will offer you an exchange where possible or a full refund after we have received confirmation of the damaged product. E.g. Photo.
COVID - 19 & Flood Affected Areas
Due to COVID-19 and the NSW & QLD floods, there may be delays in your order. We ask for your patience as we deal with much slower than usual delivery times.